Shipping policy
Shipping Policy
1. Shipping Areas
Delivery is available to specific areas only
Townships are excluded from delivery
Please confirm if your area is serviced before placing an order
2. Processing Time
Orders are processed within 1 business day.
Processing time excludes weekends and public holidays.
3. Delivery Options
Standard Delivery: R50
Delivery in 3-5 business days. Excludes weekends and public holidays.
Express Delivery: R150
Overnight delivery. Order must be placed before cutoff time. Excludes weekends and public holidays.
4. Order Tracking
A tracking number will be provided once your order has shipped.
You can use the tracking number to monitor delivery status.
5. Failed Delivery / Excluded Areas
Orders placed to excluded areas including townships will be cancelled.
A refund minus processing fees will be issued if payment was made.